USDT sent but not received? Track it with the TXID, step by step

Sent USDT, or someone says they sent it, but it has not arrived? Before you worry or argue, you need one thing: the transaction ID (TXID). With that single string you can see whether the money was really sent, where it is, which address it went to, and whether it is real USDT at all.

What a TXID is and where to find it

Every transfer on a blockchain has a unique ID called the TXID, or hash. On Tron, Ethereum and BSC it is 64 letters and digits.

• If you withdrew from an exchange yourself, the TXID is in your withdrawal history, next to that withdrawal.
• If someone sent it to you, ask them for the TXID. A sender who really paid has it.
• If the exchange does not show a TXID yet, the withdrawal has not been sent to the blockchain; it is still in the exchange's own queue, and only that exchange's support can answer.

A "sent" screenshot is not proof; it is easy to fake. A TXID you can check yourself.

Put the TXID into USDT Check

USDT Check is free and needs no sign-up. Enter the TXID, or a Tronscan, Etherscan or BscScan link. It reads Tron, Ethereum and BSC directly and tells you in plain words:

• whether real USDT moved from Tether's official contract, or a fake token;
• whether the transaction has settled, is still confirming, or failed;
• which address the money went to and, if you also enter the address it should have reached, whether it is that address or only looks like it;
• whether the address has been frozen by Tether.

What each answer means

1. Confirming. The money is on its way. On Tron and BSC it usually settles in under a minute, on Ethereum in about fifteen. Do not hand anything over until it has settled.
2. Failed. The transaction was recorded but not executed, and no money moved, even if the sender's wallet says "sent". The sender has to send again and give you a new TXID.
3. On another network. The money went out on a network the destination was not waiting on, such as Ethereum instead of Tron. If the destination is a personal wallet, it is usually reachable with the same key; if it is an exchange, send the TXID to that exchange's support. Getting it back is up to them.
4. Sent to a different address. The money arrived, but at an address other than yours. If that address only matches yours at the start and the end, this is "address poisoning". Blockchain transfers cannot be reversed; from now on, never copy an address from your transaction history.
5. Fake USDT (flash). A token that calls itself USDT but is not from Tether's official contract. It is worthless and no exchange accepts it. Hand nothing over.
6. Not found. If it was sent just now, wait a minute and try again. If several minutes have passed and it is on none of the three networks, the TXID is made up; do not accept the receipt that came with it.

If the destination is your Money Harbor account

• Your deposit address on the deposit page starts with a T, is on the Tron network (TRC20) and is permanently yours.
• A deposit is credited after 20 network confirmations, usually about a minute. Deposits are free.
• Only USDT and TRX on the Tron network are credited. Any other token that reaches this address is not credited and cannot be returned.
• Occasionally a deposit is reviewed before it is credited, and your deposit history shows it as "Under review".
• If USDT Check says the money has settled at your deposit address but it is not in your balance, send us the TXID through the support chat on the site.

Four simple habits

1. Keep the TXID of every transfer. Without it, tracing a transfer is almost impossible.
2. Send a small amount first. Once it arrives, send the rest.
3. Compare the whole address, not just the first and last few characters.
4. Check the receipt yourself. Before handing over goods or a service, put the TXID into USDT Check.

On choosing a network: TRC20, ERC20 or BEP20.

This is educational. It is not investment advice.