FAQ

Just click "Sign up", enter your email and a secure password, and create your account. Then complete verification to fully activate it.

Verification is required to meet legal obligations, protect your account and prevent fraud and money laundering. It raises the security of the whole platform.

The fee for each trade is shown to you transparently before final confirmation. Fees are competitive with no hidden charges. See the "Fees" page for details.

After logging in, you can top up your assets from the wallet section. The available methods are shown in your dashboard.

In Trade you can buy and sell professionally with advanced charts and limit orders. Convert is for quickly and simply swapping between two assets in a few clicks.

We use bank-grade encryption, multi-factor verification and around-the-clock monitoring. See the "Security" page for more. We recommend using a strong, unique password.

On the login page, choose the password recovery option and follow the steps sent to your email. If you have trouble, contact us via support chat.

The bank section includes cards, instant transfers between users, savings vaults, money requests and scheduled payments — all alongside the exchange in one account.

Use the support chat button in the corner of the page to talk to our team directly. You can also email info@moneyharbor.net.

Yes. The "Earn" section offers flexible and locked products that generate yield on your assets. A rewards club with points and tiers is also available.